Your data is our
responsibility.
Lebon Consulting (Pty) Ltd respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose and safeguard your information in line with the Protection of Personal Information Act (POPIA).
Registered Office
5th Floor, Bloukrans Building, Lynwood Bridge, Pretoria, 0081
info@lebonconsulting.co.za
Telephone
012 745 8100
Last updated: October 29, 2024
Introduction
Lebon Consulting (Pty) Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and business operations.
Information we collect
We collect and process the following types of personal information:
Identity
- Names
- ID numbers
- Date of birth
Contact
- Email addresses
- Telephone numbers
- Physical addresses
Financial
- Banking details
- Financial statements
- Tax information
Professional
- Employment history
- Qualifications
- Professional memberships
Technical
- Device information
- IP addresses
- Browser type & version
Usage
- How you use our website
- Service interaction patterns
How we collect information
We collect information through:
- Direct interactions when you provide information to us
- Automated technologies when you use our website
- Third parties or publicly available sources
- Client onboarding processes
- Service delivery and communication
How we use your information
We use your personal information for the following purposes:
Service delivery
Providing our financial services and products to you.
Relationship management
Managing our ongoing relationship with you.
Legal compliance
Compliance with legal and regulatory obligations.
Risk management
Risk assessment and management across our operations.
Marketing
Marketing and communications — only with your consent.
Improvement
Improving our services, website and client experience.
Legal basis for processing
We process your personal information based on:
Your rights under POPIA
Under the Protection of Personal Information Act, you have the following rights regarding your personal information:
Access your personal information
Correct your personal information
Request deletion of your personal information
Object to processing of your personal information
Lodge a complaint with the Information Regulator
Withdraw consent for processing
Information security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or damage.
Retention period
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and reporting requirements.
International transfers
When we transfer personal information outside South Africa, we ensure adequate safeguards are in place in compliance with POPIA requirements.
Contact our Information Officer
Isaiah Mphaloane
Managing Director & Information Officer
Changes to this policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with an updated revision date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the Information Regulator:
This Privacy Policy was last updated on October 29, 2024. Lebon Consulting (Pty) Ltd is an authorised Financial Services Provider (FSP 52013).